Comments on: avast Mobile Security is sending SMS without user knowledge

By: jose manuel

jose manuel — Mon, 29 Oct 2012 17:02:43 +0000

It happened to me. And I turn off my mobile phone several times beacause I cant use it at work. Im being charged by my telephone company 25€ beacause of your bug. By the way, I paid for the antivirus (for my computer) and I didnt get a discount for BUGS. What am I supose to do? Pay for another NON BUG Antivirus for my computer?

I want answers

By: rahj

rahj — Wed, 24 Oct 2012 00:41:17 +0000

Hi, I have the same problem with all of you. I also sent a message with that anonymous number but does not have any idea when and how did i send it (but thru avast!).

Now my concern is will avast! charge me again? I’m worried because I am starting to like avast! but noticing this thing makes me think to uninstall avast!

What do you think? I need help. Any suggestion? THANK YOU!

By: Aio

Aio — Mon, 22 Oct 2012 09:10:50 +0000

I have nine SMS messages for this number from September at 50 yen each. I get a tracking message from Avast every time I reboot my phone, so I’m wondering if the SMS is sent at this time. Is there an easy way to switch off whatever behaviour is sending out the SMS messages?

By: Dann

Dann — Fri, 19 Oct 2012 20:01:33 +0000

I installed Avast Mobile Security two days ago and I just received 8 SMS from my own number that I’ve never sent and 2 SMS more from 420720001669, so I can assure that the issue is not fixed yet. I’m so disappointed with this app.

P.D.: I apologise for my bad English I’m from Spain.

By: Christophe

Christophe — Mon, 15 Oct 2012 09:51:37 +0000

j’ai remarqué sur ma facture de septembre que le numéro qui revient sur ma facture de téléphone 004207200001669 en tchèquie ou j’ai jamais envoyer de SMS à ce numéro
si quelqu’un pourrais m’éclairer ce serait super merci à vous

By: Alessandro

Alessandro — Wed, 10 Oct 2012 23:55:48 +0000

Hi! I noticed that I was charged BRL 0,79 for a SMS to the number 420720001669. I use an iPhone 4S and I don’t have any Avast app in it. Do you guys have any ideia what it could be?

By: La bitácora de Fran Sánchez Laguna Cuidado con las apps que instalas... te pueden salir muy caras

Wed, 10 Oct 2012 11:08:23 +0000

[...] Por curiosidad, busqué el número al que “envié el SMS” en Google (el número es 00420720001669) y me encontré este primer resultado: “Avast! Mobile Security está enviando SMS sin conocimiento del usuario“. [...]

By: Johnny

Johnny — Fri, 21 Sep 2012 08:49:39 +0000

I noticed I was being charged for some unknown SMS but didn’t really take notice until I got my bill yesterday. There were two text messages sent both on the same day.

Should be concerned and completely remove avast? Also, what information was included or sent to 00420720001669?

Could you tell me the steps required to trigger a SMS being sent so that I don’t get charged again?

Thank you

By: Johnny

Johnny — Thu, 20 Sep 2012 20:41:32 +0000

Hi,

I have the exact issue as you have. Actually, I noticed the 2 SMS costing me 0.51 including VAT a few weeks ago but I didn’t find out what there were for until I got my bill.

What I want to know is should I be worried? And what information was included in these SMS? Hope nothing personal is sent.

Could you tell me the steps that would trigger the SMS being sent just so that I don’t get charged again?

You say the issue is now fixed do you know when the update will be made available?

Thanks

By: Shah

Shah — Wed, 19 Sep 2012 04:32:46 +0000

My bill arrived yesterday and it recorded 5 global sms. Further investigation with the telco gave me the number 420720001669. A google search brought me to this page. This happened even though I’ve never changed the SIM in my phone.

Any guide on uninstalling Avast Anti-theft? I’ve managed to uninstall Avast Mobile Security, but Anti-Theft is still present.

Thanks!